Support
Policy
This Support Policy explains how voluntary support contributions are handled on cure.care, including the purpose of support, editorial independence standards, contribution usage, payment processing practices, and supporter responsibilities.
Purpose of Support
cure.care accepts voluntary support contributions to help sustain and improve the platform as an independent healthcare education and public-interest information resource.
Support contributions help maintain long-term operational stability, editorial quality, technical infrastructure, accessibility improvements, research-oriented publishing, and healthcare educational initiatives.
- Website infrastructure, hosting & cybersecurity
- Content research, verification & fact-checking
- Editorial workflows & quality assurance
- Platform development & accessibility improvements
- Public-interest healthcare education initiatives
Important Clarification
Support contributions are not used to provide medical services, diagnosis, patient care, clinical consultations, prescriptions, or healthcare treatment.
Voluntary Nature of Contributions
All support provided to cure.care is entirely voluntary and optional.
- Access to educational content does not require payment
- No healthcare information is restricted based on support status
- Contributions do not create service entitlements
- Users may access the platform without financial contribution
Supporters contribute solely to help sustain cure.care’s educational mission and long-term operational development.
No Medical Advice or Healthcare Services
cure.care does not provide healthcare services through support systems or contribution mechanisms.
Medical Advice
cure.care does not provide personalized medical advice, treatment plans, prescriptions, or diagnostic services.
Professional Services
Support contributions do not establish doctor–patient, advisor–client, or healthcare-provider relationships.
Editorial Independence
cure.care maintains strict editorial independence regardless of support contributions, partnerships, sponsorships, or operational funding sources.
- Supporters cannot influence editorial conclusions
- Topic selection remains independently controlled
- Support does not grant publishing authority
- Educational content is reviewed independently
Editorial decisions are based solely on accuracy, safety, evidence standards, public-health relevance, and educational value.
Use of Support Contributions
Contributions are pooled and allocated at cure.care’s operational discretion to help sustain and improve the platform’s mission, infrastructure, educational systems, and content development processes.
Operational Transparency
cure.care is not obligated to provide individualized spending breakdowns, allocation reports, or operational expenditure details to individual supporters.
Refund Policy
Voluntary support contributions are generally non-refundable due to their immediate operational use in sustaining platform activities.
- Duplicate transactions may be reviewed manually
- Unauthorized payments may qualify for investigation
- Technical billing issues may be reviewed case-by-case
- Refunds may be provided where required by applicable law
Legal & Tax Status
Unless explicitly stated otherwise, support contributions made to cure.care are not charitable donations and generally do not qualify for tax exemptions or deductions.
Non-Charitable
cure.care does not currently claim non-profit, NGO, or charitable organization status for support transactions.
User Obligations
Supporters remain responsible for understanding local tax obligations, financial regulations, and compliance requirements.
Payment Processing
Support contributions are processed through third-party payment gateways, processors, or financial service providers.
- cure.care does not store full card details
- Payment gateways maintain independent policies
- Financial institutions may apply additional terms
- cure.care is not responsible for third-party payment failures
Privacy & Supporter Information
Personal information collected during contribution or payment processes is handled in accordance with cure.care’s Privacy Policy and applicable operational safeguards.
- Supporter information is not sold or rented
- Limited operational information may be retained
- Privacy-conscious handling standards are followed
- Third-party payment processors may maintain separate policies
Policy Updates
This Support Policy may be updated periodically to reflect operational changes, legal requirements, technological developments, or evolving platform practices.
Continued Usage
Continued support or platform usage following updates constitutes acceptance of the revised policy version.
Governing Law
This Support Policy shall be governed and interpreted in accordance with the applicable laws of India without regard to conflict-of-law principles.
Any disputes arising from support transactions, operational policies, or contribution-related matters shall be subject to the jurisdiction of courts located in Tamil Nadu, India.
Contact Information
For questions related to support contributions, operational transparency, billing concerns, or this Support Policy, users may contact cure.care through the official support channels below.
Cure Care Support Desk
Email: support@cure.care
Billing & Contribution Support:
help@cure.care
Website:
https://cure.care/contact/