Privacy Policy
This Privacy Policy explains what personal data Cure.Care collects, why we collect it, how we use and protect it, and the privacy rights you hold. We are committed to handling your health-related information responsibly and lawfully, in line with India's Digital Personal Data Protection Act, the GDPR, and other applicable global privacy laws.
- DPDP Act 2023 (India)
- GDPR (UK & EU)
- CCPA / CPRA (US)
- PIPEDA (Canada)
- Privacy Act (Australia)
The short version, in plain English
Here is a quick summary of how Cure.Care treats your personal data. This overview is for easy understanding only — the full, legally binding details are in the sections below.
We collect only what we need
We gather basic information like your email when you subscribe, and anonymous usage data that helps us improve our health content. We never ask for more than necessary.
We never sell your data
Cure.Care does not sell your personal information to third parties. We share data only with trusted service providers who help us operate, under strict confidentiality.
Your health searches stay private
Reading a health article does not create a medical record. We do not build clinical profiles of you, and any usage analytics are aggregated and de-identified wherever possible.
You are in control
You can access, correct, or delete your data, withdraw consent, and opt out of marketing at any time. We explain exactly how to exercise each of these rights below.
Ads and cookies are disclosed
We use cookies and partners like Google AdSense to keep our content free. These are clearly disclosed, and you can manage your preferences through our consent tools.
We protect what we hold
We use encryption, access controls, and reputable infrastructure to safeguard your information, and we comply with India's DPDP Act, the GDPR, and other global privacy laws.
Information we collect
Cure.Care collects three categories of information: data you give us directly, data collected automatically as you browse, and limited data from trusted third parties. We only collect what is needed to operate our healthcare encyclopedia, keep it free, and improve your experience.
This is information you knowingly share with us, for example when you create an account, subscribe to our newsletter, fill in a form, or contact our support team.
- Contact details — your name, email address, and (if you provide it) phone number.
- Account information — login credentials and saved preferences such as bookmarked articles.
- Communications — the content of messages you send us through forms, email, or support requests.
- Optional inputs — values you enter into our health tools and calculators (such as age or weight). These are processed in your browser to show results and are not used to build a clinical profile of you.
- Feedback & reviews — any comments, ratings, or feedback you choose to submit.
When you visit Cure.Care, certain technical information is collected automatically by our systems and analytics tools. This helps us keep the site secure, understand what content is helpful, and improve performance.
- Device & browser data — device type, operating system, browser, and screen settings.
- Usage data — pages viewed, time on page, links clicked, and referring website, in aggregated form.
- Approximate location — a general region derived from your IP address (such as city or country), not precise GPS location.
- Cookies & identifiers — small files and identifiers used for functionality, analytics, and advertising, as described in our Cookie Policy.
- Log data — IP address and server logs used to detect abuse and keep the platform secure.
In limited cases, we receive information about you from trusted external sources, always in line with their own privacy terms.
- Analytics & advertising partners — aggregated audience and performance insights from providers such as Google Analytics and Google AdSense.
- Social & sign-in services — if you connect or log in via a third-party service, we may receive your name and email as permitted by that service.
- Service providers — payment, hosting, or delivery partners that help us complete a transaction you have requested.
How we use your information
We use your personal data to run our healthcare encyclopedia, keep it free and secure, and improve what we offer. Every use is tied to a specific purpose and a lawful basis. We do not use your information for anything you would not reasonably expect.
To deliver our content & services
To display articles, run health tools, manage your account and bookmarks, and respond to your requests.
Lawful basis: Performance of a contractTo improve & understand usage
To analyse aggregated, de-identified usage so we can fix issues, improve readability, and create content readers find helpful.
Lawful basis: Legitimate interestsTo communicate with you
To send newsletters and updates you have opted into, reply to support messages, and share important notices about our services.
Lawful basis: ConsentTo show relevant advertising
To display ads through partners such as Google AdSense that keep our content free, and to measure how those ads perform.
Lawful basis: ConsentTo keep our platform secure
To detect, prevent, and respond to fraud, abuse, security incidents, and technical problems that could affect you or our site.
Lawful basis: Legitimate interestsTo meet legal obligations
To comply with applicable laws, respond to lawful requests from authorities, and enforce our terms and policies.
Lawful basis: Legal obligationCookies & tracking technologies
Cookies are small files stored on your device that help websites work properly and remember your preferences. Cure.Care uses cookies and similar technologies for essential functions, analytics, and advertising. You can accept, reject, or customise non-essential cookies at any time.
Strictly necessary
Required for the site to function — page loading, security, and remembering your privacy choices. These cannot be switched off.
Analytics & performance
Help us understand how the site is used, in aggregated form, so we can improve content and fix problems. Set only with your consent.
Advertising
Used by partners such as Google AdSense to show ads and measure their performance. Personalised ads are served only where you consent.
Functional
Remember choices like your region or saved articles to give you a smoother, more personalised experience.
You are in control of your cookies
You can change or withdraw your consent at any time using our cookie preferences tool, or by adjusting your browser settings. Blocking some cookies may affect how parts of the site work.
Your privacy rights
You have meaningful rights over your personal data, and Cure.Care is committed to honouring them. The exact rights available to you depend on where you live, but we aim to offer these protections to all our users wherever we reasonably can.
Right to access
Ask us to confirm what personal data we hold about you and request a copy of it.
Right to correction
Ask us to update or correct personal data that is inaccurate, incomplete, or out of date.
Right to erasure
Ask us to delete your personal data where there is no legal reason for us to keep it.
Right to portability
Request a copy of your data in a structured, machine-readable format to reuse elsewhere.
Right to withdraw consent
Where we rely on consent, you can withdraw it at any time without affecting prior processing.
Right to object & restrict
Object to certain processing, including marketing, and ask us to limit how we use your data.
Right to opt out of sale/sharing
We do not sell your data — but you can still opt out of data sharing for personalised ads.
Right to non-discrimination
We will never treat you unfairly or deny you service for exercising your privacy rights.
Your rights by region
These are the main laws under which your rights apply. We extend equivalent protections to users globally where practical.
How to exercise your rights
To make a request, contact our Privacy Team using the details below. We will verify your identity to protect your data, and respond within the timeframe required by your local law — typically within 30 days. There is no charge for most requests.
Data security & retention
We take the security of your personal data seriously and use a combination of technical and organisational safeguards to protect it. We keep your data only for as long as it is needed, then securely delete or anonymise it.
How we protect your data
- Encryption. Data is transmitted over secure, encrypted connections (HTTPS/TLS) and sensitive data is encrypted where appropriate.
- Access controls. Access to personal data is limited to authorised people who need it, on a least-privilege basis.
- Trusted infrastructure. We host with reputable providers that maintain strong physical and network security standards.
- Monitoring. We monitor our systems for vulnerabilities, suspicious activity, and threats, and patch issues promptly.
- Vendor diligence. Service providers are contractually required to protect any data they handle for us.
How long we keep it
- Account data. Kept while your account is active, and deleted or anonymised after a reasonable period once it is closed.
- Newsletter data. Kept until you unsubscribe, after which it is removed from active mailing lists.
- Analytics data. Retained in aggregated or de-identified form for limited periods to study trends.
- Support records. Kept long enough to resolve your query and meet our legal obligations.
- Legal retention. Some data may be kept longer where a law, regulation, or legitimate business need requires it.
In the event of a data breach
No system can be guaranteed to be completely secure. If a personal data breach occurs that is likely to affect your rights, we will act promptly to contain it and will notify you and the relevant authorities, such as India's Data Protection Board, within the timeframes required by applicable law.
International transfers & children
Cure.Care serves readers across India and around the world, so your data may be processed in countries other than your own. We also take special care to protect the privacy of children who may encounter our health content.
International data transfers
Our service providers and infrastructure partners may store or process data in locations outside your home country, including outside India, the European Economic Area, or the United Kingdom. When we transfer personal data across borders, we put appropriate safeguards in place so that it continues to receive a level of protection consistent with this Privacy Policy.
- Standard contractual clauses or equivalent approved transfer mechanisms with our partners.
- Adequacy assessments of the countries and providers we rely on.
- Compliance with cross-border transfer rules under India's DPDP Act, the GDPR, and other applicable laws.
Children's privacy
Cure.Care is intended for a general adult audience and is not directed at children. We do not knowingly collect personal data from children below the age of consent set by their local law without verifiable parental consent. Under India's DPDP Act, this means we will not process a child's data without consent from a parent or lawful guardian.
- We do not knowingly create accounts for, or send marketing to, children.
- We do not engage in tracking, behavioural monitoring, or targeted advertising directed at children.
- If we learn that we have collected a child's data without proper consent, we will delete it promptly.
Grievance officer & contact
If you have any questions about this Privacy Policy, want to exercise your rights, or wish to raise a concern about how your data is handled, please reach out. We take every privacy concern seriously and aim to resolve it quickly.
Grievance & Data Protection Officer
For data protection and privacy grievances, you may contact our designated officer, who will acknowledge and address your concern within the timeframes required by applicable law.
- Officer
- [Grievance Officer Name]
- privacy@cure.care
- Entity
- [Registered Legal Entity Name]
- Address
- [Registered Business Address, India]
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or the law. When we make material changes, we will revise the "Last Updated" date at the top of this page and, where appropriate, notify you directly.
We encourage you to review this page periodically. Your continued use of Cure.Care after an update means you accept the revised policy, to the extent permitted by law.
Reviewed for accuracy & compliance
This policy is maintained by the Cure.Care Legal & Privacy Team and reviewed periodically to stay aligned with India's DPDP Act, the GDPR, and other applicable privacy laws.