Support Policy
Last Updated: 30-01-2026
1. Purpose of Support
cure.care accepts voluntary support contributions solely to sustain and improve the platform as an educational health information resource.
Support may be used for:
- Website infrastructure, hosting, and security
- Content research, updates, and fact-checking
- Editorial and quality-assurance processes
- Platform development and accessibility
- General operational expenses
Support contributions are not used to provide medical services, treatments, or patient care.
2. Voluntary Nature of Support
All support provided to cure.care is entirely voluntary.
- Access to content does not require payment
- No content is restricted based on support status
- Support does not create any entitlement or service
3. No Medical Advice or Services
cure.care does not provide:
- Medical advice
- Diagnosis
- Treatment
- Personalized healthcare services
Providing support does not establish any healthcare, professional, or advisory relationship.
4. Editorial Independence
cure.care maintains strict editorial independence.
- Support does not influence topic selection, conclusions, or health information
- Supporters cannot request, modify, approve, or suppress content
- Editorial decisions are based solely on accuracy, safety, and educational value
5. Use of Support Contributions
Support contributions are pooled and used at cure.care’s discretion to support the platform’s mission.
cure.care is not obligated to provide individual spending breakdowns to supporters.
6. Refund Policy
- Support contributions are generally non-refundable
- Refunds may be provided only where required by applicable law
- Payment-related errors may be reviewed on a case-by-case basis
7. Legal and Tax Status
Unless explicitly stated:
- Support contributions are not charitable donations
- Contributions do not qualify for tax deductions or exemptions
- cure.care does not claim non-profit or charitable status
Supporters are responsible for understanding their own tax obligations.
8. Payment Processing
Support contributions are processed through third-party payment gateways.
- cure.care does not store full payment card details
- Payment processing is subject to the gateway’s terms and privacy policy
- cure.care is not responsible for third-party payment service issues
9. Privacy and Supporter Information
Personal information collected during support transactions is handled in accordance with the Privacy Policy.
cure.care does not sell, rent, or misuse supporter information.
10. Policy Updates
This Support Policy may be updated periodically.
Any changes will be posted on this page with a revised date. Continued support constitutes acceptance of the updated policy.
11. Governing Law
This Support Policy shall be governed by and interpreted in accordance with the laws applicable in India, without regard to conflict-of-law principles.
12. Contact Information
For questions related to support or this policy, please contact us through the Contact Us page.