AI Safety Policy
This AI Safety Policy explains the principles, safeguards and human controls that govern how Cure.Care uses artificial intelligence in healthcare education — built so reader safety, scientific accuracy and medical integrity always come first.
Our commitment to AI safety
Artificial intelligence can help make healthcare information clearer, faster to produce and easier to understand. But in health and wellness, the stakes are high — so any use of AI must be governed by strong safety standards.
This policy sets out how Cure.Care uses AI responsibly: with human medical oversight, verification safeguards, privacy protection and clear boundaries. It applies wherever AI may assist our research, drafting or content workflows.
Safety-first principle: AI supports our team's work — it never replaces human medical judgment, professional advice or qualified clinical care.
Our AI safety principles
Every use of AI on Cure.Care is guided by a consistent set of safety principles:
Safety first
Reader wellbeing takes priority over speed, automation or convenience.
Human accountability
People — not algorithms — remain responsible for what we publish.
Transparency
We are open about how and where AI may assist our work.
Accuracy
AI-assisted content is verified against credible sources before publishing.
Privacy by design
Personal and sensitive data is protected at every step.
Fairness
We work to reduce bias and serve diverse readers responsibly.
Human oversight & medical review
AI never operates unsupervised on Cure.Care. A qualified human is always responsible for healthcare content — a model called "human-in-the-loop."
- Editors direct, review and approve all AI-assisted material
- Health-focused content receives human medical review for accuracy and safety
- AI output is treated as a draft input, never a final answer
- Humans make every publishing decision
This work follows our Editorial Policy, Medical Review Policy and Content Review Process.
Accuracy & verification safeguards
AI systems can produce confident but incorrect, outdated or incomplete information. To protect readers, we apply verification safeguards before anything is published.
Source checking
Health claims are checked against credible, recognised medical sources.
Fact verification
AI-generated statements are verified, corrected or removed by humans.
Currency review
Content is reviewed so it reflects current guidance, not outdated data.
Context checks
Editors guard against AI misreading nuance, rare cases or local context.
Even after review, our content is general education — not personal medical advice. See our AI Limitations page for more.
Privacy & data protection
Safe AI use means responsible data use. We aim to minimise and protect any data involved in AI-assisted work.
- We avoid putting readers' personal or sensitive health data into AI tools
- We do not use AI to identify, profile or track individuals
- Data handling follows our Privacy Policy and applicable data-protection laws
- We work toward using tools and providers with responsible data practices
For full details on how information is handled, see our Privacy Policy.
Fairness, bias & inclusivity
AI models can reflect gaps and biases in their training data. We actively work to reduce the impact of this on healthcare content.
- Reviewing content for fair, respectful and inclusive language
- Being mindful that global data may not reflect Indian healthcare contexts
- Avoiding stereotypes, stigma or discriminatory framing in health topics
- Considering diverse readers, abilities, regions and circumstances
For Indian readers: always confirm availability, regulations and clinical practice with a local, qualified professional, as these can differ from international sources.
Strict boundaries — what AI is never used for
To protect reader safety, AI is never relied upon for the following on Cure.Care:
- Diagnosing conditions or interpreting personal symptoms
- Prescribing, recommending or adjusting treatments or medication
- Giving individualised, personal medical advice
- Replacing qualified medical reviewers or final human approval
- Making autonomous decisions about what we publish
- Handling medical emergencies of any kind
AI is a tool — not a clinician
No AI system on Cure.Care is a doctor, diagnosis engine or substitute for professional care. Healthcare decisions must always involve qualified human professionals.
High-risk content & emergencies
Some health topics carry higher risk and demand extra care. For sensitive or high-risk content, we apply heightened human review and cautious, responsible framing — and we never rely on AI to manage urgent situations.
In an emergency, do not rely on AI or this website
If you are experiencing a medical emergency, contact your local emergency number or visit the nearest hospital immediately. In India, dial 112 (national emergency) or 108 (ambulance).
Reporting an AI safety concern
Reader feedback is one of our most valuable safety signals. If you notice content that seems inaccurate, unsafe, biased or otherwise concerning, please tell us.
- Report accuracy or safety concerns through our Contact page
- We review reports carefully and act where needed
- Genuine concerns directly help us strengthen our safeguards
Tell us if something looks wrong
You can reach us any time through our Contact page. Flagging a concern helps protect other readers too.
Governance, monitoring & continuous review
AI technology, safety standards and healthcare guidance evolve quickly. We treat AI safety as an ongoing responsibility, not a one-time setup.
- We periodically review how AI is used across our workflows
- We refine safeguards as tools, risks and best practices change
- We update this policy to reflect new standards and regulations
The latest version of this AI Safety Policy will always be available on this page.
Powerful tools, responsible guardrails
Cure.Care is committed to using AI safely, transparently and accountably — with human medical oversight, scientific integrity and reader safety at the centre of everything we publish, in India and worldwide.